How to pay my order?

Credit card payment is a simple, fast and secured method of payment in order to pay for your purchases on www.pipeshop-saintclaude.com. All transactions are perfectly safe, because the payment is immediately done with our banking partner Payplug.

Information: when paying by credit card, the debit is automatically done. it is the preferred solution in order to receive your order as quickly as possible.

Payment security by internet and the protection of our clients datas is our priority. This is why, when paying by credit card, you may have to perform  a process of authentication (called "3D Secure"). This supplementary validation procedure can change according to your issuing bank. You will then be invited to enter a code received  by SMS, mail or by your bank app.

Claire, La Pipe Rit

Paying by bank check is really easy. First, you will have to confirm your order on our website www.pipeshop-saintclaude.com, selecting "Pay by check" payment method, then send us your envelope by La Poste, to the following adress: La Pipe Rit, 9 place de l'abbaye, 39200 Saint-Claude. The check is to be labeled to La Pipe Rit.

When ordered, the selected items are reserved for you for a period of 15 days. Beyond these 15 days and without reception of your check, the order will be canceled.

Information: your package is shipped once your check is received. Bank check is only available if the delivery address and your bank are both in France.

It is also possible to pay in 3 times. For that, you will have to send 3 identical checks when making your order. The amount of each check should be equal to a third of the total of your order. the first will be immediately collected, then the 2 others will be collected the following  two months.

Jean, La Pipe Rit

Paying by bank transfer is really easy. First, you will have to to confirm your order on our website www.pipeshop-saintclaude.com, selecting "pay by bank wire" payment method. You will then automatically receive our bank coordinates by e-mail in order to procede to the bank transfer. Do not forget to indicate your order number in the order of the transfer.

When ordered, the selected items are reserved for you for a period of 15 days. Beyond these 15 days and without reception of your wire transfer, the order will be canceled.

Information: your package is shipped once the bank transfer is completed.

The processing time can be up to 4 business days. Moreover, French legislation does not allow the receipt of a SEPA transfer on weekends and holidays. After the bank transfer executed, we ask you to please wait during that interbank period. Our team will confirm your order as quickly as possible.

Claire, La Pipe Rit

You are not comfortable with internet payment methods? Don't worry! You can simply call us to the following phone number: +33 (0)3 84 45 68 02. Our team will answer from monday to friday, from 10 a.m. to 12 a.m. and from 2 p.m. to 6 p.m. (UTC+2). Be careful, English speaking staff might not be available everyday.

An advisor will be able to help you to choose and give you the informations you may need. Get in touch with us now by phone and order in all ease!

Claire, La Pipe Rit

Created in 2002, our website www.pipeshop-saintclaude.com is the number one shop on the Internet in France. For more than 20 years, we've guaranteed a reliable service, and maximal security in order for you to order from home, confidently. No banking information about you is transmitted via our internet site, given the fact that your transaction is directly realized with our banking partner Payplug.

Yes, it is possible to pay in 3 times without any additional fees on www.pipeshop-saintclaude.com. To do so, you just have to send us 3 checks (the first being cashed when received, then the others are cashed the two following months). For example: the total amount of your order is 60€ (shipping fees included); the amount of each of your checks will be 20€. Please do indicate the number of your order on the back of each check.

No, Paypal does not appear in the paying possibilities on our Internet website. However, many other solutions are possible in order to pay your order: credit card, bank check or wire transfer.

To receive your order quickly, credit card payment is the best solution. Indeed, contrarily to bank check and wire transfer, the debit is immediate. If you choose to send us a check or to realize a transfer, the processing time will be more important and you will have to wait a little longer.

Of course! Our team is ready to help you complete the payment of your order. You can get in touch with us by phone (+33 (0)3 84 68 02 ; Please note: English speaking staff might not be available everyday), or by mail (contact@pipe.fr).